Privacy policy
最後更新：2026年4月26日Jump to English version
私隱政策
本私隱政策的中文版本僅供參考。如中英文版本有任何歧異或不一致之處，概以英文版本為準。
iNutrition Limited（下稱「iNutrition」、「本公司」、「我們」或「本網站」）重視閣下的私隱，並致力按照適用法律及合理商業標準處理閣下的個人資料。本私隱政策說明當閣下使用我們的網站、建立帳戶、下訂單、聯絡我們或以其他方式與我們互動時，我們如何收集、使用、儲存、處理及披露閣下的個人資料。
1. 適用範圍
1.1 本私隱政策適用於閣下對 iNutrition 網站及相關服務的使用，以及閣下向我們提供或我們因提供服務而收集的個人資料。
1.2 本私隱政策應與我們的條款及細則、退款政策及送貨政策一併閱讀。
2. 我們可能收集的資料
2.1 我們可能收集閣下向我們提供的個人資料，包括但不限於：
2.1.1 姓名；
2.1.2 電郵地址；
2.1.3 電話號碼；
2.1.4 送貨及帳單地址；
2.1.5 帳戶資料；
2.1.6 訂單、付款及交易相關資料；及
2.1.7 閣下向我們提交的查詢、訊息、意見、照片或其他資料。
2.2 當閣下使用網站時，我們亦可能自動收集某些技術及使用資料，例如裝置資料、瀏覽器類型、IP 位址、網站使用情況、瀏覽頁面、引薦來源、互動紀錄及一般分析資料。
2.3 如閣下透過第三方平台、付款服務供應商或其他服務與我們互動，我們亦可能從該等第三方接收與交易或服務履行有關的資料。
3. 我們如何使用資料
3.1 我們可將閣下的個人資料用於以下用途：
3.1.1 處理、管理及履行訂單；
3.1.2 安排付款、送貨、退貨、更換及退款；
3.1.3 提供客戶服務及回覆查詢；
3.1.4 維護及管理帳戶；
3.1.5 改善網站、產品、服務及用戶體驗；
3.1.6 進行內部分析、報告、風險管理及營運管理；
3.1.7 防止欺詐、濫用、未經授權使用或其他不當行為；
3.1.8 遵守法律、監管、稅務、會計或合規責任；及
3.1.9 在獲閣下同意或在適用法律允許的範圍內，向閣下提供市場推廣、優惠、更新資訊或宣傳資料。
4. 我們如何披露資料
4.1 我們可在合理需要的範圍內，向以下人士或類別披露閣下的個人資料：
4.1.1 網站平台、付款處理商及技術服務供應商；
4.1.2 物流服務供應商、送貨服務供應商及供應商合作夥伴（如履行訂單所需）；
4.1.3 分析、保安、雲端儲存、客戶支援或其他營運服務供應商；
4.1.4 我們的專業顧問，如法律、會計或合規顧問；及
4.1.5 法律、法院、監管機構、執法機關或其他我們有法律責任或合理需要配合的第三方。
4.2 如本公司進行公司重組、資產轉讓、業務出售、合併或其他類似交易，相關資料亦可能作為交易的一部分被轉移或披露。
5. Cookies 及相關技術
5.1 我們及我們的服務供應商可能使用 cookies、像素標籤、分析工具及其他類似技術，以支援網站功能、記錄偏好、分析流量、量度表現及改善用戶體驗。
5.2 閣下可透過瀏覽器設定管理或停用某些 cookies，但這可能影響網站部分功能或使用體驗。
6. 資料保存
6.1 我們會在為達成本私隱政策所述用途、處理交易、維持適當業務紀錄、處理爭議、執行協議及遵守法律責任所合理需要的期間內保存個人資料。
6.2 當個人資料不再需要保留時，我們會按合理做法將其刪除、匿名化或以安全方式處理，但法律另有要求者除外。
7. 資料保安
7.1 我們會採取合理技術及組織措施，以保護閣下的個人資料免遭未經授權存取、使用、披露、更改或遺失。
7.2 然而，任何透過互聯網傳輸、電子儲存或第三方系統處理的資料，均不能保證絕對安全。閣下明白並接受此等風險。
8. 海外傳輸
8.1 閣下的個人資料可能會由位於香港以外的服務供應商或系統處理、儲存或存取。如有此情況，我們會採取合理步驟，確保有關資料獲得與本私隱政策相稱的保護。
9. 閣下的權利及選擇
9.1 在適用法律規限下，閣下可要求查閱、更正或更新我們持有的閣下個人資料。
9.2 如閣下不希望接收市場推廣通訊，閣下可按有關訊息中的取消訂閱方式或聯絡我們提出停止接收要求。
9.3 我們可按適用法律就某些資料查閱或更正要求收取合理費用或要求核實身份。
10. 第三方網站及服務
10.1 我們的網站可能包含第三方網站、服務或平台的連結。我們不控制該等第三方的私隱做法，亦不對其內容、政策或行為負責。閣下應自行查閱有關第三方的私隱政策。
11. 兒童資料
11.1 我們的網站及服務並非以兒童為主要對象。我們不會故意向未獲適當授權的未成年人收集個人資料。如閣下相信有未成年人在未獲適當同意下向我們提供個人資料，請盡快聯絡我們。
12. 本政策的更新
12.1 我們可不時更新本私隱政策。更新版本將於網站刊登，並附上新的「最後更新」日期。閣下於更新後繼續使用網站或服務，即表示閣下確認最新版本的私隱政策適用。
13. 聯絡我們
13.1 如閣下對本私隱政策、個人資料的處理方式，或資料查閱、更正或市場推廣通訊有任何疑問，請電郵至 info@inutritionhk.com 與我們聯絡。
14. 其他
14.1 如有任何爭議，我們保留在適用法律允許範圍內作出最終決定的權利。
Last Updated: 26 April 2026Jump to Chinese version
Privacy Policy
If there is any inconsistency between the Chinese version and the English version of this Privacy Policy, the English version shall prevail.
iNutrition Limited ("iNutrition", "we", "us", or "our") values your privacy and is committed to handling your personal data in accordance with applicable law and reasonable business standards. This Privacy Policy explains how we collect, use, store, process, and disclose your personal data when you use our website, create an account, place an order, contact us, or otherwise interact with us.
1. Scope
1.1 This Privacy Policy applies to your use of the iNutrition website and related services, and to personal data that you provide to us or that we collect in connection with providing our services.
1.2 This Privacy Policy should be read together with our General Terms and Conditions, Refund Policy, and Shipping Policy.
2. Information We May Collect
2.1 We may collect personal data that you provide to us, including but not limited to:
2.1.1 your name;
2.1.2 your email address;
2.1.3 your telephone number;
2.1.4 your delivery and billing address;
2.1.5 your account information;
2.1.6 order, payment, and transaction-related information; and
2.1.7 enquiries, messages, feedback, photographs, or other information that you submit to us.
2.2 When you use the website, we may also automatically collect certain technical and usage information, such as device information, browser type, IP address, website activity, pages viewed, referral source, interaction records, and general analytics information.
2.3 If you interact with us through third-party platforms, payment service providers, or other services, we may also receive information from those third parties in connection with the relevant transaction or service fulfillment.
3. How We Use Information
3.1 We may use your personal data for the following purposes:
3.1.1 to process, manage, and fulfill orders;
3.1.2 to arrange payment, delivery, returns, replacements, and refunds;
3.1.3 to provide customer service and respond to enquiries;
3.1.4 to maintain and administer accounts;
3.1.5 to improve our website, products, services, and user experience;
3.1.6 to conduct internal analysis, reporting, risk management, and operational management;
3.1.7 to prevent fraud, abuse, unauthorized use, or other improper conduct;
3.1.8 to comply with legal, regulatory, tax, accounting, or compliance obligations; and
3.1.9 subject to your consent or as otherwise permitted by applicable law, to send you marketing communications, offers, updates, or promotional materials.
4. How We May Disclose Information
4.1 We may disclose your personal data, to the extent reasonably necessary, to the following persons or categories of recipients:
4.1.1 website platform providers, payment processors, and technical service providers;
4.1.2 logistics providers, delivery service providers, and supplier partners where needed to fulfill an order;
4.1.3 analytics, security, cloud storage, customer support, or other operational service providers;
4.1.4 our professional advisers, such as legal, accounting, or compliance advisers; and
4.1.5 legal authorities, courts, regulators, law enforcement bodies, or other third parties where we are under a legal obligation or reasonably need to cooperate.
4.2 If we undergo a corporate reorganization, asset transfer, business sale, merger, or similar transaction, relevant data may also be transferred or disclosed as part of that transaction.
5. Cookies And Similar Technologies
5.1 We and our service providers may use cookies, pixels, analytics tools, and similar technologies to support website functionality, remember preferences, analyze traffic, measure performance, and improve user experience.
5.2 You may manage or disable certain cookies through your browser settings, but doing so may affect some website features or your user experience.
6. Data Retention
6.1 We retain personal data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, process transactions, maintain appropriate business records, handle disputes, enforce agreements, and comply with legal obligations.
6.2 When personal data is no longer required, we will delete, anonymize, or securely handle it using reasonable practices, unless otherwise required by law.
7. Data Security
7.1 We take reasonable technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or loss.
7.2 However, no data transmission over the internet, electronic storage system, or third-party processing environment can be guaranteed to be completely secure. You understand and accept these risks.
8. Overseas Transfer
8.1 Your personal data may be processed, stored, or accessed by service providers or systems located outside Hong Kong. Where this occurs, we will take reasonable steps to ensure that the data receives protection reasonably comparable to that described in this Privacy Policy.
9. Your Rights And Choices
9.1 Subject to applicable law, you may request access to, correction of, or updates to the personal data we hold about you.
9.2 If you do not wish to receive marketing communications, you may follow the unsubscribe instructions in the relevant message or contact us to request that such communications stop.
9.3 We may require identity verification and, where permitted by applicable law, may charge a reasonable fee for certain access or correction requests.
10. Third-Party Websites And Services
10.1 Our website may contain links to third-party websites, services, or platforms. We do not control the privacy practices of those third parties and are not responsible for their content, policies, or conduct. You should review the relevant privacy policies of those third parties yourself.
11. Children's Data
11.1 Our website and services are not primarily directed to children. We do not knowingly collect personal data from minors without appropriate authorization. If you believe that a minor has provided personal data to us without appropriate consent, please contact us promptly.
12. Changes To This Policy
12.1 We may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised "Last Updated" date. Your continued use of the website or services after the update means that the latest version of the Privacy Policy applies.
13. Contact Us
13.1 If you have any questions about this Privacy Policy, how your personal data is handled, or any request relating to data access, correction, or marketing communications, please email us at info@inutritionhk.com.
14. General
14.1 In the event of any dispute, we reserve the right to make the final decision to the extent permitted by applicable law.