Shipping policy

iNutritionDelivery service

iNutrition will always adhered to its commitment to customers, providing the most professional and safe medical and health services to customers. From helping customers to choose products to delivering products to customers safely, a professional team plans for each customer.

  

Freight calculation

With a total bill of HK$800 or more, you can enjoy free delivery service.

If the total bill is less than HK$800, an additional shipping fee of HK$80 will be required.

 

Delivery area

iNutrition delivery service is limited to Hong Kong Island, Kowloon and the New Territories, excluding outlying islands and remote areas, and Tung Chung, Discovery Bay, Ma Wan, Shek O, North Lantau and village houses need to be quoted separately (extra charges are subject to the final call notification). Delivery service is not applicable to locations where trucks cannot reach directly (such as tenement houses and certain village houses). If there is any elevator malfunction during delivery and it fails to operate normally, the customer will be contacted to change the delivery date.

 

Special weather arrangements

iNutrition’s delivery service will be suspended under severe weather conditions, including but not limited to typhoon signal No. 8 or above, black rainstorm warning, severe flooding or road blockage or closure due to inclement weather. If this happens, our customer service staff will contact you by phone.

 

If you have any questions, please inquire info@inutritionhk.com.

 

In case of any dispute, iNutrition reserves the right of final decision without any objection.